Privacy Policy
Monster Music Online Shop Privacy Policy
Last updated: May 2026
At Monster Music, we care about protecting your privacy and keeping your personal information safe. This Privacy Policy explains how we collect, use, and protect your information when you use our online shop or website.
By using our website or purchasing from our online shop, you agree to the terms outlined below.
1. Information We Collect
When you place an order, contact us, or interact with our website, we may collect information including:
Your name
Email address
Phone number
Shipping and billing address
Payment information
Order history
Website usage data (such as pages visited or products viewed)
Payment details are processed securely through third-party payment providers and are not stored directly by Monster Music.
2. How We Use Your Information
We use your information to:
Process and deliver orders
Communicate with you about your purchase
Respond to questions or support requests
Improve our website and customer experience
Send occasional updates or promotions (only if you have agreed to receive them)
3. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share limited information with trusted third-party providers who help us operate our online shop, including:
Payment providers (such as Stripe)
Shipping and courier companies
Website and ecommerce platforms
Email communication services
These providers only receive the information necessary to perform their services.
4. Cookies & Website Tracking
Our website may use cookies or similar technologies to:
Improve website performance
Remember your preferences
Understand how visitors use the site
Help with marketing and advertising
You can disable cookies through your browser settings if preferred.
5. Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorized access.
While we work hard to keep your information secure, no online system can guarantee complete security.
6. Accessing or Updating Your Information
You may request access to the personal information we hold about you, or ask us to update or correct it at any time.
To do so, please contact us using the details below.
7. Third-Party Links
Our website may contain links to external websites or services. We are not responsible for the privacy practices of those third-party websites.
8. Children's Privacy
Our online shop is intended for parents, caregivers, and customers purchasing products from Monster Music. We do not knowingly collect personal information directly from children without parental involvement.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Monster Music
Email: office@monstermusic.nz
Website: www.monstermusic.nz